Tickets up to date, with no one keeping them by hand.
The agent updates the status of each task from what happens in the code and in the conversations. You set priorities and decide what enters each cycle.
The problem
“The board says one thing and the code says another.” “To know how something is going I have to ask.” “Nobody wants to spend the afternoon updating tickets.”
It happens to any team that tracks its tasks in a tracking tool: the work moves on, the ticket stays behind, and whoever has to decide does so with old information.
How it is done today
Keeping tickets up to date is extra work nobody wants to do. Whoever codes finishes the change and moves on to the next thing. The status gets updated late, from memory or when someone asks for it.
How we solve it
- The agent follows what happens in each project's code.
- It also follows what is said about each task in the team's conversations.
- With that it updates the status of each ticket, without anyone having to remember.
- Whoever opens the board sees where each task really stands, without asking anyone.
Result
It is how we work every day: our tickets are up to date with no one keeping them by hand.
What it takes
Your tracking tool and your repository
Read access to the code and permission to update ticket status. Nothing else.
The conversations where things get decided
Access to the channels where the team talks about the tasks. You choose which ones the agent reads and which it does not.
Your statuses, in writing
What each status means in your team and when a task moves from one to the next. If it is not written down, we write it with you.
A person who sets priorities
Whoever decides what enters each cycle. The agent gives them the real status; the decision stays theirs.
How it is built
The agent works from two sources: what happens in the code and what is said in the conversations. From those it works out the status of each task and writes it on the ticket.
In our case the tasks are GitLab issues, on the same platform as the code. That keeps the status and the change that justifies it side by side.
The agent does not set priorities or decide what enters a cycle: that belongs to a person. Passwords never reach the model.
Frequently asked questions
Where does the agent get a task's status from?
From what happens in the code and from what is said in the team's conversations.
Does the agent decide what gets done first?
No. The person sets priorities and decides what enters each cycle. The agent only keeps the status up to date.
Does my team have to change the way it works?
No. The team keeps coding and talking as it does now. What goes away is the extra work of updating tickets by hand.
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