Everything running. And someone who finds out before you do when it stops.
The problem
The website goes down on a Saturday. An update has been pending for months. There are backups, but nobody has ever tried to restore one. And the person who knew it all has left.
How we solve it
We take on the whole operation. We monitor, update, back up and document. If something fails, we see it first and tell you once it is fixed.
What it includes
Operation and hosting
Of your applications and portals.
Deployments
No surprises: every change goes through tests before it reaches production.
Backups
Encrypted and tested: we actually restore them, not just copy.
Monitoring
Of errors and availability, every day.
Security updates
Applied in days, not months.
Support
From a person who knows your installation.
Inside this service
Backups
Encrypted and tested: we actually restore them, not just copy.
Monitoring
Error and availability monitoring, with the fix already prepared.
Deployments
Every change goes through tests before production, with rollback.
How we work
We start with an inventory of what you have and its risks. After that, a monthly report: what happened, what we updated and what comes next.
What we measure
Availability, incident response time, how old pending updates are, and restore tests.
Cases
A public body: operation of its portal, with tested deployments and security updates kept current.
How it is built
Infrastructure described as code and kept in a repository. Continuous integration and deployment. Perimeter protection and a web application firewall. Secrets in a secrets manager, never in files or chats. Agents that open an issue for every new error and prepare the fix for a person to review.
Deployments move through environments. In container-based projects, what goes live is exactly what was tested in pre-production, and it can be rolled back to the previous version. Nothing reaches production without a person's explicit approval.
We monitor availability, response time and certificate expiry, with automatic alerts. Every night a bot reviews the dependencies and proposes updates, which a person reviews before they are applied.
The code, the environments, the automated deployments and the documentation stay with your company, in your repositories.
Frequently asked questions
Can you run a system you did not build?
Yes. We start with the inventory: what is there, how it is deployed, which backups exist and what the risks are. With that we take on the operation.
What does a tested backup mean?
That we do not stop at making the copy. We actually restore it, so we know it works the day it is needed.
What do I get every month?
A report with what happened, what we updated and what comes next, including availability, incidents and restore tests.
Are response times committed?
Yes. Incident response times are agreed in writing before we start.
What if another team runs it tomorrow?
They have everything they need: the code in your repositories, the environments, the automated deployments and the documentation.
The next step
Tell us how you work today and we will tell you where to start.